I had a couple of emails waiting for me this morning. There has been some movement, but not on everything.
Step 8 - Subscription cancellation (huzzah!)
BitDefender have cancelled my “BitDefender Internet Security 2013 subscription”. Thank you BitDefender. Thank goodness for that.However, I note that they have not cancelled the automatic renewal of the BitDefender Internet Security 2014 subscription so I’m going to have to do that separately again. I’m going to use the email address I was given on Twitter (see below).